Terms of Use


This website is operated by Tisseur. By accessing and using any part of this site, you agree to this agreement.

If you do not accept all the terms and conditions of this agreement, then you should not access the website or use the services offered on it. You can check the most recent version of this agreement at any time on this page. We reserve the right to update, change, or replace any part of these terms of use without notice.

The copyright on the content, images, videos, and graphic elements belongs to Tisseur. The logo “Tisseur” is a trademark of Tisseur. The reproduction and redistribution of any graphic element on the site are prohibited without written permission from Tisseur.

The site’s content may be used unaltered for non-commercial, informative, or educational purposes, crediting the source and the link to the Tisseur website.

For permission to use, please contact us.

Prohibited Uses

You are prohibited from using the site or its content: (a) for illegal purposes; (b) to solicit others to perform or participate in illegal acts; © to violate any regional ordinance or any international, federal, provincial, or state law, rule, or regulation; (d) to infringe upon or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way to affect the functionality or operation of the Service or any associated, independent website, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating the prohibited uses.

Privacy and Security

We adhere to applicable laws regarding the protection of personal data. However, we cannot ensure the security of the data if you are using an unsecured device or connecting from a public place. In these situations, we are not responsible for any potential damages.

Note that emails are neither secure nor confidential and may be lost or intercepted, just like traditional mail. We are not responsible for any damages occurring during the exchange of emails, whether you are the sender or the recipient.

It is your responsibility to protect and back up your own data and computer equipment.

Applicable Law

These terms and conditions of use are governed and interpreted under the laws of Canada and Quebec.

Privacy policy


As part of our commitment to privacy, we take the confidentiality of the information you entrust to us seriously. This policy aims to inform you about how we collect, use, and protect your personal data.

Our chief privacy and data protection officer oversees these practices. For any questions about this policy, you can contact them at the addresses provided.


Chief Privacy and Data Protection Officer: 1900 Rue des Mélèzes, Sainte-Adèle, QC, J8B 2J6

Types of Information Collected

We collect personal data you provide to us through our website as soon as you communicate or interact with us.

The personal data we may collect include:

  • Your name
  • Your email address
  • Your phone number
  • Your postal address

Purpose of Collection

With your consent, the collected data is used for the following purposes:

  • To provide the services or products you have requested
  • To improve our website and services
  • To promote products and services that may interest you, including tailored ads on social media and digital platforms.

We also use essential, mandatory cookies that you cannot disable for the proper functioning and security of our sites. They secure your connection, adapt the interface to your choices (e.g., language choice), and remember your cookie preferences.

Methods of Collection

We collect your information through:

  • Online forms
  • Emails
  • Social media platforms and third-party sites
  • Cookies

Social Media Platforms and Third-Party Sites

We have a presence on various social media platforms such as Meta and LinkedIn. When you interact with us via these platforms, please note that their own terms and conditions and privacy policies apply.

Our websites may include links to other sites or services not under our control. Once you navigate away from our sites, our privacy policy no longer applies.

Before sharing any personal information on these social media platforms or other sites and services, we recommend that you carefully read their privacy policies and cookie guidelines.

Change Your Preferences

You can always disable non-essential cookies on our sites. It is also possible to change your settings or reactivate cookies later.

Your cookie preferences are saved on your device for 6 months. After this period, the banner on cookie usage will reappear.

Security Measures

To protect your data, we use:

  • SSL protocol
  • Secure access management
  • Firewall
  • Regular backups

Data Access Rights

You have the right to access, correct, or delete your personal data that we hold about you. You can make a request:

Update: September 22, 2023