Computer Technician

Roles and responsibilities

• Manage the IT infrastructure, including workstations, printers, telephone system, mobile devices, antivirus software, magnetic cards, etc.;

• Install, upgrade, and develop hardware and software components;

• Provide internal support to management by identifying and resolving various issues;

• Maintain an inventory of computer equipment and various licenses;

• Oversee the purchase of computer hardware and equipment;

• Coordinate the work of suppliers and consultants;

• Write and update documentation;

• Help figure out where to invest in tech and help make it happen;

• Work with and talk to the Chief Technology Officer and make sure business apps are working so things keep running smoothly when you're not around;

• Be flexible with your schedule to meet the organization's daily needs;

• Any other related stuff.

Required skills

• Technical training in computer science, college level (DEC, AEC);

• 2 to 3 years of relevant experience in information technology and IT support;

• Good knowledge of Office 365, including Outlook, Teams, OneDrive, and SharePoint;

• Knowledge of Azure; VPN DHCP/IP DNS;

• Knowledge of VMWare/Hyper-V;

• Excellent general knowledge of computers: Microsoft systems, office software, telephony, antivirus, networking, etc.;

• Knowledge of cybersecurity;

• Independent, resourceful, and solution-oriented;

• Good at managing priorities and well organized;

• Customer service skills;

• Good communication and interpersonal skills;

• Committed to continuous learning and naturally curious.