Terms of Use

Overview

This website is operated by Tisseur. By accessing and using any part of this site, you agree to this agreement.

If you do not accept all the terms and conditions of this agreement, then you should not access the website or use the services offered on it. You can check the most recent version of this agreement at any time on this page. We reserve the right to update, change, or replace any part of these terms of use without notice.

The copyright on the content, images, videos, and graphic elements belongs to Tisseur. The logo “Tisseur” is a trademark of Tisseur. The reproduction and redistribution of any graphic element on the site are prohibited without written permission from Tisseur.

The site’s content may be used unaltered for non-commercial, informative, or educational purposes, crediting the source and the link to the Tisseur website.

For permission to use, please contact us.

Prohibited Uses

You are prohibited from using the site or its content: (a) for illegal purposes; (b) to solicit others to perform or participate in illegal acts; © to violate any regional ordinance or any international, federal, provincial, or state law, rule, or regulation; (d) to infringe upon or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way to affect the functionality or operation of the Service or any associated, independent website, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating the prohibited uses.

Privacy and Security

We adhere to applicable laws regarding the protection of personal data. However, we cannot ensure the security of the data if you are using an unsecured device or connecting from a public place. In these situations, we are not responsible for any potential damages.

Note that emails are neither secure nor confidential and may be lost or intercepted, just like traditional mail. We are not responsible for any damages occurring during the exchange of emails, whether you are the sender or the recipient.

It is your responsibility to protect and back up your own data and computer equipment.

Applicable Law

These terms and conditions of use are governed and interpreted under the laws of Canada and Quebec.

Privacy Policy

Introduction

As part of our commitment to protecting privacy and in compliance with the requirements of the Act respecting the protection of personal information in the private sector (CQLR, c. P-39.1) and all other applicable laws and regulations in this area, we take the confidentiality of the information you entrust to us seriously. This policy aims to inform you about how we collect, use, and protect your personal data.

By giving your prior consent to the collection of your personal information (via our website, email, or phone), you authorize TISSEUR INC., along with its third-party partners and service providers, to process your data in accordance with our policy. This authorization includes processing your personal information for the purposes defined in this policy.

Nature of Information Collected

We collect the personal data you provide through our website forms or whenever you communicate or interact with us. The personal data we may collect includes:

1- Identity information, such as:

  • Your name;
  • Your email address;
  • Your phone number;
  • Your banking information (deposit account for payroll);
  • Your mailing address;
  • Your resume.

2- Website navigation information, such as:

  • Your IP address;
  • Information about your computer or mobile device;
  • Your interactions with our site, such as the pages you visit and the actions you take.

Purpose of Collection

With your consent, the collected data is used for the following purposes:

  • Providing the services or products you have requested;
  • Responding to inquiries submitted through our online forms;
  • Assessing your application when you apply for a job opening;
  • Improving our website and services;
  • Highlighting products and services that may interest you, including tailored advertisements on social media and digital platforms.

We also use essential cookies that cannot be disabled for the proper functioning and security of our websites. They secure your connection, adapt the interface to your preferences (e.g., language selection), and remember your cookie preferences.

Under no circumstances will TISSEUR INC. use your personal information for purposes not explicitly specified, nor will it disclose your information without your prior consent, except as permitted by law or required by applicable legislation.

Methods of Collection

We collect your information through:

  • Online forms;
  • Emails;
  • Social media platforms and third-party websites;
  • Cookies.

Sharing of Collected Information

We have implemented measures to ensure that only personnel bound by confidentiality and requiring access to your personal information for their job responsibilities can access it.

Additionally, your personal data may be shared with our service providers and partners for various purposes, including:

  • Third-party service providers and/or partners who assist us in areas such as operational applications and software, hosting, maintenance, websites, transport, and logistics. They may access your personal data as part of their services. We share only the information necessary to perform their functions, and they are contractually obligated to maintain the confidentiality of this information;
  • Any individual or entity as permitted or required by law.

Social Media Platforms and Third-Party Websites

We maintain a presence on various social media platforms such as Meta and LinkedIn. When you interact with us on these platforms, please note that their terms and privacy policies apply.

Our websites may include links to other websites or services not under our control. Once you navigate away from our sites, our privacy policy no longer applies.

Before sharing any personal information on these social media platforms or other websites and services, we recommend carefully reviewing their privacy policies and cookie guidelines.

Modify Your Preferences - Cookies

You can always disable non-essential cookies on our sites. It is also possible to change your settings or reactivate cookies later.

Retention Period

Currently, your personal information is hosted in Canada (Montreal, Quebec, Toronto) and the United States.

We will retain your personal information only for the period required to achieve the purposes defined in our Privacy Policy and to meet our legal and regulatory obligations. If you would like to know how long we keep your personal data, please contact us using the information provided in the “Data Rights and Contact” section.

As for your cookie preferences, they are stored on your device for 6 months. After this period, the cookie usage banner will reappear.

Security Measures

We adhere to generally accepted industry standards to ensure the protection of the information you provide us, whether during transmission or storage. We implement appropriate physical, technical, and administrative security measures to prevent accidental destruction, loss, alteration, disclosure, or unauthorized access to your personal information.

To protect your data, we use:

  • SSL protocol;
  • Secure access management;
  • Firewalls;
  • Regular backups.

However, it is important to recognize that no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee the absolute security of the information you transmit to us. You do so at your own risk. Similarly, we cannot guarantee that your data will not be accessed, obtained, disclosed, altered, or destroyed due to a breach of our protection measures. If you believe your data has been compromised, please contact us using the information provided in the “Data Rights and Contact” section.

Data Rights and Contact

You have the right to access your personal data, rectify it, modify your consent, obtain a copy, or request its deletion from our database.

To do so, or for any questions regarding your personal data, you can contact:

Personal Information Protection Officer
Rachel Ferland
Tisseur inc.

Updates to This Policy

Last updated: September 29, 2024

We may update this privacy policy from time to time to reflect changes in our data collection and usage practices. We encourage you to regularly review this privacy policy to stay informed about our current practices.